Countdown is trialling new contactless technology that kicks convenience up another notch for consumers.
The pandemic saw a rise in online shopping, and there seems to be no signs of it slowing down across the country.
Shoppers at Countdown Cambridge and Countdown Pukekohe South can now collect their groceries from New Zealand’s first robotic temperature-controlled locker. The two stores were chosen to trial the technology due to a massive increase in demand for pick up orders in the last 12 months.
“Launching this technology in New Zealand is exciting for our customers but what’s even more exciting is what is could mean for the future of grocery in New Zealand,” says Countdown’s general manager of brand and CountdownX, Sally Copland.
“We could see these compact units installed at transport hubs, other handy locations or small city-central nooks, bringing the supermarket to customers while they’re on the go where it’s most convenient for them.”
The 10sqm units can hold more than 30 customer orders at a time. Countdown’s personal shopper team places the order in the temperature-controlled sections, and these are then sorted and dispensed automatically when a customer enters their unique code.